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  1. 1
    W. Nichols
    148 of 150 people found the following review helpful
    4.0 out of 5 stars
    Great system, just a few flaws, November 11, 2010
    By 
    W. Nichols (Henderson, NV) –
    (REAL NAME)
      

    Amazon Verified Purchase(What’s this?)

    I try to keep up writing reviews for products I buy, especially the items that I myself do a lot of research on, before buying. So I’ll break this down as best I can. I live in a 2-story, 2800 square foot home. And for the longest time, I’ve wanted a surveillance system to make me feel safe both when I am at home and away. The Logitech camera system and software does it right, with only a few minor issues, and I stress minor.

    I have an Apple router but run Windows 7 on my PC; I’m also using the free application on my iPhone. I had zero problems with the software install, even when it came to Window’s firewall. I’m currently running 2 indoor cameras and 1 outdoor camera…but, I actually plan on using nothing but outdoor cameras for my entire system (to include for inside surveillance). And that’s about the only real issue I have with the system. The indoor camera works awesome and does what it should. It delivers good quality color video and even over the iPhone application or over the web (from Logitech’s website), all of my friends all have said, “Wow, that looks awesome!” BUT, and it’s a big BUT, once the sun goes down, the indoor cameras are very limited. Shy of the bad guy turning on all of the lights in my house, then committing his crime, the indoor camera is of little use during nighttime hours. And at first, I was okay with that because I’m home at night and it’s actually the daytime when nobody is home. But then I bought the outdoor Logitech camera and WOW, what a difference because it holds the very same quality as the indoor camera, but also does a phenomenal job at night. So with that, I’m going to return the indoor cameras and use the outdoor cameras for outside as well as inside. But I still want to give my review on the indoor camera as I’ve been using it for about a month now.

    Pros:

    Color Quality. Again, great color quality. Even using the digital zoom, I was impressed at how good it looks. My wife being the glass half empty type of person commented that you can’t see the face of the person all that well. But my reply was – but you can sure as heck see his race, clothing description, weight, height, hair color and most importantly you can see if he is or isn’t wearing gloves…hence, you could see clearly where he may have left evidence (fingerprints, DNA, etc).

    Included 2GB media card. This is a great feature!! This means that if bad guy breaks in and thinks he’s outsmarting you by stealing your computer (with the footage of him), you can still revert back to the camera itself to retrieve the footage saved to the media card. Another great thing about the camera media card is that your home computer does not need to be always on to be recording. For example, my computer goes into sleep mode after about an hour of inactivity. So if my computer is in hibernate mode for a full day, the cameras are still recording footage and will sync to my computer when it awakes. For it to work seamless, I just leave the Logitech software running in the task bar (background).

    Software. Logitech did it right with the software. It was a very easy install, features are clear and I love that you can customize each camera you have on your network. For example, out of the 3 cameras I have, I only want 1 of them to send off text message alerts. Again, it’s nice that the alerts are not just a system feature, but rather an individual camera setting. You can also adjust the duration of alerts to save yourself from getting thousand texts. For me, a 5 minute window is perfect, just as long as I get the initial text, I wouldn’t be concerned about getting 20 more in under a 5 minute or however long of a window you choose. I also like the way the software saves all of the recorded video. With 3 cameras going, I’ve been getting a lot of recorded footage. The software not only allows you to use choose a given date and time to research, but if you were to search out for that file in Windows explorer, the software does a great job by saving the footage under the name of camera (for example “Living Room”), then the month (10 for October), then the day within that month. Being a police officer, I really like that if I had to turn over crucial footage (if my home was burglarized, etc), all of the footage would have clear a folder structure and time stamp that would make sense to any other investigating officer.

    Alerts. This feature sealed the deal for me buying this system to begin with. You select a zone in which if motion occurs, an alert will be sent. For example, although my camera has a pretty wide shot of my living room to include front door, my only concern is if movement is picked up at the front door. Once motion is detected, a text message is sent to my phone. The alert text message is awesome; it says what camera picked up what motion and at what date and time…simple and efficient. BUT, I will mention alerts in the Cons section, so please read…

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  2. 2
    Robert E. Jurgensen "tarheelinva"
    62 of 65 people found the following review helpful
    4.0 out of 5 stars
    Quite a ride Logitech has taken us on…BUT>, March 4, 2011
    By 

    Amazon Verified Purchase(What’s this?)
    This review is from: Logitech Alert 700e Outdoor Add-On HD Quality Security Camera with Night Vision (961-000338) (Electronics)

    I purchased this camera system, six cameras total, two at a time, until I was somewhat basically satisfied with them. Today, I’m at about 80{660353129f8d892044c993645a1c75194301fec6786a7f617c15adde0b0011e9} satisfaction rating but the first few weeks were pretty brutal. It’s a bit of a learning curve figuring out how this system works because it uses POE (power over ethernet) connects and if you run your vacuum cleaner or carpet shampoo machine, well, some of the cameras get confused and bug out. Some will come back on after you are done, some may not. And they definitely don’t like power outages: during one ice storm here, the power flickered on and off multiple times – the cameras went out, would not come back on and ultimately I had to wait til the event was over and then unplug and replug every unit (some of which were not very convenient to reach in 10 degree weather, I might add). In other power failures, where the power simply goes out and stays out, they have all managed to recover on their own (after the new update which may have improved that problem.) Flickering power is not good however.

    The micro-SD cards are a royal pain – and should NEVER have been mounted in the camera itself – way too inconvenient to reach if you mount them “out of reach” from others (most of us would, right?) Whoever thought that up was not an end-user, that’s for sure. They should be in the power supply, which hopefully would be easier to reach and certainly easier to work on (these are very tiny cards.) I see their purpose and that’s great BUT perhaps a standard card would have been smarter and easier to work with.

    The software is not ready for prime time at all – again, whoever designed this software has apparently no experience with security camera systems. YES, the software looks nice and the clarity (daytime) is pretty awesome compared to most systems but this is not most systems – in fact it costs about double or even triple what most of the standard run of the mill systems costs, so I would expect better clarity. And night vision, well, it’s pitiful – like looking at reverse negatives and no adjustments can be made whatsoever – all automatic. And the frame rate drops from about 15 to 5 (if you are lucky) – making movements all “run” together on playback or live. Almost worthless.

    Support is not good – you can learn more on the forums from others (who are mostly complaining about Logitech support!) than calling Logitech. I know more about these cameras than most Logitech support personnel, who seem clueless and to be reading from a check list. And don’t waste your time asking for Tier 2 support – they will NEVER call you back; apparently the sport at Logitech ALERT Support(separate support, not like most Logitech support, which is typically great!) is to hide behind the support forum and private message people with “pat” answers – ignoring the question – I actually had 5 exchanges with a Tier 2 person asking me question after question that was PREVIOUSLY ADDRESSED IN GREAT DETAIL IN THE FIRST EMAIL – so that proves they don’t even read the question. Simply amazing.

    All in all, these cameras COULD be great – they are sleek looking, sharp in design, with good weight and balance; they mount easily (but the mounts are nothing impressive) and have some nice features (like ability to turn off motion lights) and wide panoramic field of view (Zoom is a joke though, you lose so much clarity with digital zoom it’s all but worthless.)

    There are literally hundreds of people who have purchased these cameras asking for the most basic of basic features that come standard with most security systems, such as a scheduler, better motion sensitivity controls, better night vision (and controls); ability to manually record (nope, you cannot decide what or when to records, MOTION is the only way these cameras will record – no motion, no recording.) No motion indicator so you even know when or if they are indeed recording. Ridiculous.

    Before you buy these cameras, read the threads carefully on Logitech.com under their Alert system – I do believe that Logitech is working on some serious updates and improvements – their first update to Commander software was fairly pathetic, but they are promising some BIG enhancements (long overdue) with the next release (March? who knows, they won’t say more than “soon”) – if they do incorporate some of the needed improvements everyone is asking for, these cameras could/would be SUPER DUPER. But right now, they’re expensive, pretty to look at and while they do offer HD quality (again, daytime only and not in zoom mode) they are also somewhat unreliable (some cameras trail several minutes and refuse to catch up to “LIVE” – also very annoying). Logitech needs to get their act together – but based on most comments from former WiLife users (previous generation) this system’s SOFTWARE is not as sophisticated as their earlier system (but the cameras are MUCH better.) Basically, they put…

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  3. 3
    Linksys User
    43 of 47 people found the following review helpful
    5.0 out of 5 stars
    Best outdoor system on the market today!, October 12, 2010
    By 
    Linksys User (Brockton, MA, United States) –

    This review is from: Logitech Alert 700e Outdoor Add-On HD Quality Security Camera with Night Vision (961-000338) (Electronics)

    From the moment I opened the box the Logitech Alert 750e Outdoor Master Security System with Night Vision was very easy to understand and had great setup diagrams with color coded ribbons for stress free setup. Where I was mounting the unit 20 feet off the ground I connected everything in the house and tested it to make sure it was working first. Once the camera was mounted in place I simply adjusted it to the area I wanted to monitor and then used electrical tape around the mount joints as they are not as tight as I would have expected and I did not want to have to climb a ladder after every wind storm to adjust. Setup was very quick after installing the mounting bracket.

    It should be noted the the ribbon (power) cable that connects to the outdoor camera is so flat and thin that you can bring it in through a window without compromising the window seal when the window is fully closed. This is a huge plus as I did not need to drill a hole for it.

    I set up email alerts and also I highly recommend if you have some blowing tree branches in view as I do that you set up particular areas for movement detections. If you do this and set the motion rate for recording you will capture only scenes of interest which makes it so much easier when reviewing recordings.

    The master system comes with the network hardware and the invaluable command center. This is extremely easy to navigate. You can zoom, pan and tilt effortlessly. I am thinking of adding this software for remote viewing as well.

    The night vision is suprisinging very very good in low to know light. I am extremely impressed with the night vision and have to say that it is well worth the extra money.

    The only drawback I can see to this system is that if you enable and use the audio component which comes built in and has great range, picks up way to much wind. I would like to see an add on for wind noise reduction. This would not keep me from highly recommending this product. I did a lot and I mean a lot of research (hands on and reading) before making my decision to purchase this camera and I am very glad I did.

    I highly recommend this product! Picture is extremely clear not washy like others. The audio is good enough to capture voices and sounds with in the entire viewing areas and sometimes beyond.

    I was not able to figure out how to upload a few pictures with this review otherwise I would have.

    Thank you Logitech for a superb and well built system that seems to have it all.

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